Customer Reviews

The owner of this place tends to customers with genuine warmth and care.

I always had the best possible customer service here.

Highly recommend this place.

I was there just to make copies but will go back for any necessary errands that this shop can provide.

They’re so nice people. I moved to Italy and I had to ship a 110lbs pack of stuff I wasn’t able to carry on the flight.
They spent a lot of time looking for the best fare and the best day to ship, and to prepare a good box and making paperwork to avoid unneeded customs delays and costs.
Without their help, I would have paid hundreds dollars more.

Francisco

Our experience with this business was fantastic. I’d give it more than five stars if I could. We had a heavy, complicated package to send to our son overseas, and when we arrived, the staff worked with us knowledgeably and patiently to find a solution that fit within our budget but would still arrive in a timely way. I would recommend Edison Pack and Ship to anyone needing friendly, courteous, and knowledgeable help with shipping.

 

 

Name: Steven Herbin

Email: snherbin@gmail.com

Comments: We are in the process of moving to Florida. When we looked at the amount of “stuff” in our house, we realized we needed HELP.  Looking around, we couldn’t find anyone willing to get in the trenches with us.  Then, on the ride home from the mountains, I suggested to Natalie that we stop in at Edison Pack and Ship.

We met Steve and explained our problem. He said they could help us. We made an appointment, came over with boxes, packing, tape and expertise. From then on I schlepped and he packed (Steve did plenty of schlepping too). His work was exceptional. All our valuables are packed and out of the way and more importantly, safe.

Steve took a very pressure packed situation and converted it into a truly stress free experience.

Our house is now ready to show and our belongings are ready to load in the moving truck.

Thank you for your hard work and truly wonderful job.  You are a true mensch.

— Steve Herbin

Edison Pack and Ship did an amazing job packing a fragile, oddly shaped item, and they were fantastic with pricing!

A big thanks to Azriela and Stephen Jaffe for the best service, patience and care and beautiful delivery of unique and thoughtful gifts! My shopping experience, even from so far was worry free!
Thanks again for all your help! The next time I have a gift to purchase I will come to you first!

 

My daughter in law received the print you packed and shipped safe and sound and was just delighted.  Thank you for packing it with care. You also enclosed kindness in the package. Meeting you was such a pleasure for me.

I have frequent need to make large-format (11”x17”) copies of music scores.  The convenience to my home in Highland Park, the high-quality copy machine and paper, quiet work space, and  helpful staff make Edison Pack and Ship my preferred location since they opened in summer, 2013.  Great friendly service.

These folks are the best! I sell records and audio gear professionally through ebay and other online sources. Some times I sell an item that is simply too large, heavy and fragile for me to ship myself. In these instances I bring the items to Steve and Azriela. They’ll pack it and send the quote directly to my buyer. We’ve gone through this process a number of times now and we’ve always had great success. Add to that a clean shop and friendly service, and there’s no reason for me to ship with anyone else!

I used Edison Pack and Ship to pack and ship my laptop computer, kindle, and iPod to Puerto Rico and it arrived safe and sound. It was packed really well – they did an excellent job packing it.  It as delivered on time and the staff at Edison Pack and ship was so helpful, I will be a customer for life!

We shipped a fragile heirloom piece of art to Canada that required careful packaging. It was over 50 years old and it was important to us that it not be damaged in shipment. The Jaffes are packing professionals and Steve Jaffe created a custom box so that our artwork would be better protected. He also packaged it carefully and created a custom size box that saved us almost thirty dollars, and made sure that when FedEx delivered it, the item  would arrive without damage. We were very impressed with the service and will use Edison Pack and Ship again for shipping and packaging.

I sent an international mail in your office on Veterans Day. My friend received the package, everything was there, nothing loss. I appreciate your help and I’d love to ship from your office again. It has been the best service ever!

A note to the community, the Fed Ex store, owned by the Jaffe family is a breath of fresh air!! A friend of mine who needed help packing and shipping went there and was extremely satisfied and impressed with the help and advice she received from Mr. and Mrs. Jaffe. They made it so simple and pleasant for my friend to send many packages to Florida. It was not only reasonable but, professionally done.
So, if you are in need of shipping anything anywhere, do not hesitate to use this family owned establishment.

Edison Pack and Ship is wonderful! They helped me perfect a color flyer,
working with real patience. You can also email a file and they will have
the copies ready to pick up. And check out the delightful magnets and
quite unique, beautiful cards. :)

I have had an excellent experience dealing with Edison Pack and Ship on more than one occasion. You are very professional, attentive and courteous and everything I have bought there has been high quality and great.  I just bought a super stapler from you that I use all day long at my office, and I can’t believe how much I love this stapler!  Thanks for being there and I will be back again.

I used Edison Pack and Ship to ship all that I need in Florida for six months from my New Jersey Home. I just finished opening the three boxes that you packed and shipped for me and I can’t tell you how beautifully wrapped each piece was wrapped – I couldn’t believe it. My clothing, it’s unbelievable how beautifully each piece of clothing was packed. I appreciate the way Mr. Jaffe kept measuring to get my clothing packed tightly into smaller boxes to save me money. I’m so thrilled with the beautiful, professional job that you did. I would highly recommend your services. Magda Winter

The team at Edison Pack and Ship went above and beyond what I expected. They took a flyer of mine and made multiple changes on more than one occasion. They did a beautiful job printing it and the turnaround time was exceptional.

Holy cow, these people are amazing! I was changing jobs and needed to make a big move, but I couldn’t afford movers. The folks at Edison Pack & Ship gave me great advice, helped me pack the delicate things like the viola and the computer, and proceeded to ship over forty boxes for me. Way cheaper than movers, and my boxes arrived within days. I would do it again in a heartbeat. My only regret is that I can’t use them again!

I now use Edison Pack & Ship as my primary vendor of copying, printing, and shipping services for ongoing projects. The quality of their customer service and quality of product is excellent. My initial experiences with Edison Pack & Ship were only experimental after a disappointing experience with a local, larger competitor. I deliberatelty avoided another large competitor. I was pleasantly surprised and impressed a smaller shop provided the personalized attention my projects needed. What differentiates Edison Pack & Ship is their attention to detail and willingness to understand my requirements as a small business owner. They do not simply take and fulfill orders, but also ask questions that offer options balancing budget, quality, marketing impact, and future growth.

I walked into the store at 8am on the opening day hoping to find a gift for my sister-in-law. What a nice surprise to find all types of handmade and unique jewelery. I was immediately drawn to some earrings that were quite literally knitted with fine wire and enmeshed with multi-colored freshwater pearls. I just couldn’t resist buying them for my daughter-in-law, as they will appeal to her contemporary tastes. But back to my sister-in-law. I found just the right bracelet for her. Along with the bracelet, Azriela gave me a lengthy printout about the artist, making the gift just that more special. The next time I need a gift, I will return to Steve and Azriela’s store.